Help & Support
Q 1
Do I need a referral to get an ultrasound ?
A: Yes, a requisition form is needed from your doctor for you to get an ultrasound appointment in our facility
Q 2
Can I bring family, friends or children into the ultrasound room with me?
A: You are able to bring one support person or family into the room with you for the entire duration of the exam. For any others that you would like to come in to see the ultrasound of your baby , at the discretion of the Sonographer; we may be able to invite them in near the end of the ultrasound once all required images and measurements have been obtained. Please plan ahead to make sure you have someone to watch your children in the waiting room if they come with you. This is required due to the fact that the Sonographer performing your ultrasound needs to be able to concentrate without distractions.
Q 3
Can I record the ultrasound or take pictures?
A: We ask that no video recording or photography is taken during the ultrasound exam. However, we can provide printed pictures of your baby to take home with you.
Q 4
Do you have 3D Ultrasound?
A: Yes, our machines are of the very latest and highest technology and include 3D imaging. However, 3D images will not always be possible to achieve during your ultrasound depending on the position of your baby. We understand how precious it is to see glimpses of what your baby will look like and love sharing this with you, but as we are doing a medical exam and not an entertainment ultrasound, we will always prioritize the ultrasound this way.
Q 5
When can I find out if I’m having a boy or girl?
A: During the Fetal Anatomy Survey ultrasound around 20 weeks gestational age you will have the opportunity to ask your sonographer if they are able to see this. Sometimes due to baby’s position it is not possible to determine. We also offer to enclose baby’s gender in a box for you to take home with you in order to find out at a later time or to arrange a gender reveal party.
Q 6
When will I know the results of the ultrasound?
Q 7
Do I need to have a full bladder for my ultrasound? How much do I need to drink?
A: A full bladder is required in all Pelvic ultrasounds, except for Follicle Tracking. You also need a full bladder for Obstetrical ultrasounds in the 1st Trimester. Please finish drinking one litre of water one hour prior to your appointment time and do not empty. If you are very uncomfortable or in pain, you may of course empty as needed. For the Fetal Anatomy Survey ultrasound at 20 weeks, it is preferable to have a partially filled bladder, you can achieve this by drinking as normal and not emptying one hour prior to your scheduled appointment.
Q 8
Should I eat before my ultrasound?
A: Please eat as normal before any ultrasounds. For Third Trimester ultrasounds or Biophysical Profiles it is preferred for you to have a small snack within half an hour of your appointment. At this time, we look at baby’s movement and a boost in your blood sugar levels with help increase baby’s activities.
Q 9
I dont have a healthcard, can I get my ultrasound done??
A: Yes you can have an ultrasound done but for a fee. The fees depends on the type of test that is required.. Please contact us for further information.
Q 10
Can the Sonographer discuss my results with me??
A: We recognise that you would like to know your result as soon as possible, unfortunately the Sonographers are not licensed to discuss your result with you. We however endeavour to send your result to your doctor as soon as possible.